In this post, we would like to guide you on how to troubleshoot some server errors when connecting to the remote server. After booting the server image, the remote server is ready to use and its state is running. Connecting to the remote server is through the remote desktop file by entering your credentials. However, […]

If you are a Mac user, the following tips are for you to avoid issues when using our services. 1. You can’t open the .rdp file on a Mac Solution: Set up Microsoft Remote Desktop To connect to Remote Desktop Windows 10, you need to set up the Microsoft Remote Desktop app before opening the .rdp file. After […]

Remmina is a remote desktop client that supports many remote access protocols. iRender provides Remote Desktop Protocol (.rdp file) to connect to iRender servers. If you’re a Ubuntu user, you can connect to the .rdp file in Ubuntu by Remmina.

Ubuntu has automatic updates enabled by default. Ordinarily, this is a convenient feature that helps our system stay up to date with the latest features, and protected with the newest security patches. However, on some systems or in edge cases, it can just be plain annoying. On the iRender server – Ubuntu OS, it’s necessary […]

What you need to know: Home directory in Ubuntu is the directory containing a particular user’s data. It is automatically created as /home for each user in the directory.  Current directory is the directory in which it is currently working. On the iRender server, this directory is automatically created as /host. Our system randomly distributes one computer across each remote […]

GpuHub_Sync is a free data transfer application developed by iRender. This application enables you to transfer files easily from your personal computer to the iRender servers with data storage up to Terabytes. Alternatively, you can use GpuHub_Sync every time, everywhere, even when the remote server is off. Interestingly, all files in GpuHub_Sync will be automatically synced with Z […]

When opening GpuHub_Sync, you may find this app is not responding or is opening with another format such as Winrar, 7zip, etc.  Follow the instruction below to solve the issue.

If you’re getting a network error or lag, you can try to use ZeroTier, a P2P VPN. Both your PC and the iRender server will need to set this up on their machine. ZeroTier combines the capabilities of VPN and SD-WAN, simplifying network management. 1. Download and install ZeroTier One Download and install ZeroTier One on both […]

Parsec provides the power of remote desktop, in crystal clear, interactive HD. Connect through Parsec to work is a replaceable solution in case the remote desktop is unable to use. Some cases using Parsec when: Some types of 3D software need to enable the video card, Adobe Dimension for example, while Remote Desktop Connection disables GPU […]

Cause A black screen problem may appear when you connect through Parsec. One of the common reasons is that Parsec is being connected to the second screen. Solution Set up the monitor is displayed on the Second screen only or use Duplicate these displays. 1. Set up TeamViewer on the iRender server. First, connect to the iRender server through […]