In this article, we will guide you to deal with some problems encountered when using C4D software.

1. C4D installation error shows: “There is no CUDA device which is supported by Octane Render”

Cause

The computer has not recognized the driver’s card or the card is faulty.

Solution

You need to check graphics cards/GPUs and then update the latest version of the NVIDIA driver.

2. Disable license in C4D error

Solution

You should disable the license directly on the Maxon website, not in cinema4D software.

3. X-particle doesn’t show up on the menu bar

Solution

1. Download & install  Microsoft Visual C++ Redistributable latest version with both Architecture X86 and X64.
2. Restart the C4D software.

4. “Incorrect file structure” error when opening the file in C4D software

Solution

Re-download files via 3rd party services like Google Drive/ Dropbox/ Onedrive and try opening the file again.